"We took all necessary information from the old forum layout (so no worries here), however we are at the beginning of having the Technical Support team involved in the forum's life.
Nevertheless we will put the feedback we receive to good use"
This is an exert from a recent posting that has been "closed".
I am fairly new to this forum but since BD Support recently took "ownership" of the site I have never seen so many "closed" postings. While Support indicate that they are addressing some of these postings directly with the member, why does that preclude other members adding their comments/experience to the particular problems raised?