Adding A Pc In Network Tab

pjb5064

Hey everyone,

I just recently bought bitdefender total security 2009 for 3 PC's on my home network. I am having trouble connected these in the "network" tab. When I click to add a new PC, I can see the name of the PC I am trying to connect with, but it tells me that it doesn't have bitdefender installed or it isn't accessible. My firewalls trust level is on full trust on both machines and stealth mode is off on both.

Is there another option to change before this works?

Thank you in advance!

Pat

unknown

For home management it is very important to use some basic steps in order to insure that the machines will connect:

-> First, please make sure you click on the "Create/Join a network" button in the Network part of both computers that you are trying to connect - the passwords that you set up don't need to match, they can be specific to each computer;

-> After performing this step, you can go to one of the computers and click on Add Computer - if the computer does not show up in that list or if it is grayed out trying adding it using its IP address;

-> If you are still unable to add the other PC like this please make sure that you have the same gateway address listed. If yes, then try to see if you can successfully access network shares from one computer to another. If you have a password set up for the shares please remove it then try to connect the machines again.

-> If the connection is still unsuccessful please tell me what built you have on both machines for BitDefender, what operating system are you running on each (32 or 64 bits) and what type of connection (cabled or wireless) you are using on each machine.