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Aol Slows To A Crawl With Bd2009 Internet Security

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blitz
blitz
in Bitdefender 2009 products

I have just purchased and installed BD internet security 2009 and now my AOL 9.0 is slower than dial up. IE still works fine. Any suggestions

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Did you set AOL as trusted in Bitdefeder Firewall ?

  • blitz
    blitz
    Options
    Did you set AOL as trusted in Bitdefeder Firewall ?


    No I did not specifically set AOL as trudted in BD Firwall. It is listed on the White Page though.


    AOL loads fine but is then very slow to open any of the first screen pages. eMail opens with out problems. Web pages are also VERY slow to open. When I disable BD problem diappears.

  • Niels
    Niels ✭
    Options

    Dear blitz,


    Please try this work-around:


    Open BitDefender switch to advanced view go to the antivirus section, high light the shield tab if you have set the slider on aggressive please press on custom level and uncheck scan http traffic and press on ok.


    Kind regards,


    Niels

  • blitz
    blitz
    Options
    Dear blitz,


    Please try this work-around:


    Open BitDefender switch to advanced view go to the antivirus section, high light the shield tab if you have set the slider on aggressive please press on custom level and uncheck scan http traffic and press on ok.


    Kind regards,


    Niels


    It helped a bit but still very slow. Much faster with BD disabled.

  • Unknown
    Unknown
    Options

    Please tell me what exact module in BitDefender do you disable in order to have AOL working properly? Is it the Firewall, Antivirus or both? I'll need this information in order to continue the troubleshooting process.


    Also, please tell me what version of windows you are using and what other security solutions do you have on that PC?

  • blitz
    blitz
    edited March 2009
    Options
    Please tell me what exact module in BitDefender do you disable in order to have AOL working properly? Is it the Firewall, Antivirus or both? I'll need this information in order to continue the troubleshooting process.


    Also, please tell me what version of windows you are using and what other security solutions do you have on that PC?


    I disable the Antivirus module. I have not tried disabling Firewall


    I have Windows XP media center edition 2002 service pack 3 on this computer.


    I uninstalled N*rt*n 360 before loading BD. As far as I know I have no other security solutions on this PC

  • cj47
    cj47
    Options

    I didn't think anyone was still using that AOL POS. :rolleyes:

  • Unknown
    Unknown
    Options

    Let's try something: in Antivirus please make sure that the Real Time protection is enabled, then click on Custom Level - there please uncheck "Scan http traffic", "Scan Yahoo Messenger traffic" and "Scan Windows Live messenger traffic". Now try to see if AOL works properly.

  • blitz
    blitz
    Options
    Let's try something: in Antivirus please make sure that the Real Time protection is enabled, then click on Custom Level - there please uncheck "Scan http traffic", "Scan Yahoo Messenger traffic" and "Scan Windows Live messenger traffic". Now try to see if AOL works properly.


    That did it works perfect. Thanks

  • Unknown
    Unknown
    Options

    Great to hear that it's working :D

  • Unknown
    Unknown
    Options

    Solved, so we should close it right? :)

This discussion has been closed.

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