Slow Gmail

jhanders

I couldn't easily search for the solution so I hope this post will be helpful to others...

This is for internet explorer 7.0:

Open Internet Explorer

click >Tools >Manage Add-ons >Enable or Disable Add-ons

select BitDefender Toolbar and select Disable and OK

Restart Internet Explorer

This solved my problem with gmail being painfully slow.

Unknown

Another workaround is to log into Gmail, then click on Older version in the upper right hand corner and you should be able to access it with the Antiphishing add-on enabled. Also, do you have the same issue when using another browser like for example Firefox?

ready123@shaw.ca

I am having slow GMail too. But if you disable the add-in, doesn't this defeat the purpose of the program?

Unknown

@FancyLady

Please read the second reply on this thread as well - it contains a workaround that will bypass the disabling of the add-on.

vw49

@FancyLady

Please read the second reply on this thread as well - it contains a workaround that will bypass the disabling of the add-on.

I have the same problem with BDTS 2009...strangely only on one of 2 computers although they both run Vista Home Premium and IE7. The problem with the work around of switching to the old GMail version is that every time I reopen GMail, it defaults to loading the new Gmail (I could not find a setting to permanently select old). That then takes a painfully long load time during which other applications also do not respond. Not a good choice of poisons

This has been a disappointing experience since buying BDTS after having good experience with the basic free BD edition. It was not easy to find this forum and these postings. I am still waiting from a response from Tech Support to see if a real fix is available, otherwise, I will return it to Costco and get a refund.

Alex Stanciu

I have the same problem with BDTS 2009...strangely only on one of 2 computers although they both run Vista Home Premium and IE7. The problem with the work around of switching to the old GMail version is that every time I reopen GMail, it defaults to loading the new Gmail (I could not find a setting to permanently select old). That then takes a painfully long load time during which other applications also do not respond. Not a good choice of poisons

This has been a disappointing experience since buying BDTS after having good experience with the basic free BD edition. It was not easy to find this forum and these postings. I am still waiting from a response from Tech Support to see if a real fix is available, otherwise, I will return it to Costco and get a refund.

Hello vw49 ,

We have sent you a reply to the support request that you have made . Please reply to my email if you have any other questions .