Our small company has three multi-license accounts. We would like to make them easier to manage by consolidating them into one account.
Is this possible? If so, how do we do it? If not, simply tell us.
This is a very simple question. It is either possible or it isn't. However, asking this simple question via the contact form in the website appears to be a waste of time.
I don't have the luxury of being on hold indefinitely for telephone support... with no answer.
Limiting chat support to 128 characters is utterly absurd.
It's really a shame that your support does not rise to the same level as your products. It's not even close.
Ignoring paying customers is a very good way to lose them.