Can't Update Bd Total Security 2009

djmach

hi im new in this forum. I would like your help cause i can't update my BD Total Security 2009.

The Problem is that i get an error

"An Error Ocurred During The Update(Invalid Server or Proxy Settings)

The version i got is:

BitDefender Total Security 2009

Version:12.0.11.5

(Trial)

can someone help me :mellow:

cause i can't get updates :mellow:

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SecurityAdvisor

Do you use a Proxy? maybe a reboot works

alexcrist

Hello djmach,

Please post a screenshot of the Settings tab (from the Update section).

Also, do you use any proxy servers to connect to the internet?

Cris.

djmach

well to be honest i really don't know if i'm using a proxy server

but here is the image of my update settings

alexcrist

The settings look OK in BitDefender.

Please try to open your browser and access this link: http://upgrade.bitdefender.com

Please post what error/message you get.

Also, what browser do you use? I need this information so I can tell you how to check for your proxy settings.

Cris.

gautam

The settings look OK in BitDefender.

Please try to open your browser and access this link: http://upgrade.bitdefender.com

Please post what error/message you get.

Also, what browser do you use? I need this information so I can tell you how to check for your proxy settings.

Cris.

i have the same problem...

Error message i get is Internet Explorer cannot display the webpage...i use both internet explorer and firefox cannot open on both of them...

hnyaji

update 'once' manually from the following site.

http://www.bitdefender.com/site/Main/view/...ts-Updates.html

You should then be able to update from your BD automatically.

Hemanth

alexcrist

Hello Gautam Thapar,

Have you checked your proxy settings?

Try changing the update server, from the BitDefender update settings, to one of the alternative addresses:

http://upgrade.bitdefender.com

http://upgrade1.bitdefender.com

http://upgrade2.bitdefender.com

http://upgrade3.bitdefender.com

Don't forget to press Apply after you change something in the update settings.

Post back the results.

Cris.