I just wanted to add my bit before uninstalling and moving on with the intention of hopefully putting a few people off from purchasing this really disappointing piece of software.
A quick review of this forum will show the major flaws with BitDefender Internet Security 2009 and I have experienced a number of them - anti virus scanning refusing to start, services stopping and refusing to re-start, very slow performance from the GUI, flawed error reporting, fatal crashes on xp machines, peculiar messages pointing to malware scans having not been run that simply cannot be fixed by clicking the "Fix" button etc.
I have un-installed and re-installed the product on a number of occasions with no improvement on performance.
With all these infuriating issues with the front end of the product I can have no confidence in Bitdefender to actually highlight security issues with my computer and thus can only presume the back end is flawed also.
My original intention was to highlight these already known issues to the support team with the intention of requesting a refund of the funds supplied to cover a recently bought set of two year licenses but do not have the appetite for a protracted discussion with the support and accounting teams from Bitdefender so will look else where for my computer security needs. The software I paid for simply should work straight out of the box without lots of jiggery pockery to get it functioning correctly and in my opinion the product I was provided with was not fit for purpose.
The one thing I have learnt, and this is very much my own fault, is to try out software using the free trial option when offered before parting with any money.
Rant over.
