It Doesn't Work, Guys. Can I Have My Money Back?

Sorry, BitDefenders but you had to write that the product doesn't work.


I don't want to subscribe any beta.


I've given you no beta money, so I don't want any beta antivirus.


May I know the procedure to have the money back on my paypal?


The support team doesn't work too.


I didn't receive any emails in answer to the number I've sent.


Just a kind woman in Spain but that couldn't help me cause she's just a general helper.


Excuse me, but i need an antivirus.


Yours creates problems on my pc on a very interesting quantity of levels.


It closes every time and it closes browsers and it ask license number, emails and password for the account, everytime I switch on the pc.


It's impossible now to work on this pc.


You can't sell that product, people.


Really, I'm a pro user.


I talk honestly.


You can't ask money for this.


Thanks a lot for the attention and sorry again.


Danilo Taddei

Comments

  • Hi danilo,


    Nobody told you to use a BETA antivirus. I especially warned you that the BETA version might have problems and instability issues (that's why it's called BETA). If you want a stable AV, use v10. v11 will be released in a few months.


    About any other questions regarding registration/money back, please address yourself to Live Assistance, because they are the only ones that can help you. Go to www.bitdefender.com/live-assistance, click on that lady's face and choose Customer service.


    Cris.