2009 Installation Problem
About eight or nine months ago I bought a new PC (clone). It came with Bitdefend 2008. I susequently downloaded and installed 2009 (3 PCs, 2 years). I had some problems with the PC and had to uninstall 2009. When I tried to reinstall from the backup 2009 CD, the installation process started and then I got an error message which said "this version does not recognize the processor or is not recognized by the processor" something close to that. Anyone ever heard of that message and or any ideas? <<<<<Rockeye>>>>>
Comments
-
Hello Rockeye,
This error message will appear if you are trying to install a 64 bits kit on a 32 bits operating system. The easiest fix is to download an install kit that matches your operating system's architecture.
We can provide you with a download link that matches this criteria if you tell us the name of your operating system, number of bits(you can find this information by right clicking on My Computer - select Properties - then General) and the name of the BitDefender product that you purchased.
Thank you!0
