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Bit Defender 2009 Won't Update?

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Hello


Just downloaded bit defender 2009.. registered with a valid license key.


It says there are valid updates that need to be done.. but nothing happens, it tells to go to advanced where everything is disabled?!!


Here are some screenshots!!!


one.jpg


two.jpg


Thanks in advanced!

Comments

  • Unknown
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    Hello Tom Arnfeld,


    In order to resolve this issue use the steps listed in this KB article:


    http://www.bitdefender.com/site/KnowledgeBase/consumer/#515


    Thank you!

  • Hello Tom Arnfeld,


    In order to resolve this issue use the steps listed in this KB article:


    http://www.bitdefender.com/site/KnowledgeBase/consumer/#515


    Thank you!


    Already tried this.. no result?


    I have also reinstalled.. nothing!


    Please help :(

  • cjean
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    Already tried this.. no result?


    I have also reinstalled.. nothing!


    Please help :(


    Same here, exept I have the update available with servers but it doesn't update. I tried the manual update, no go. I have this problem on 2 work stations out of 3. I tried the patch above but still no go.


    Any help would be appreciated.


    Regards,


    Charles


    post-12764-1244600240_thumb.jpg

  • Unknown
    Options

    Hello Tom Arnfeld,


    We sent you an e-mail with some troubleshooting steps - please reply to it in order to correct this issue.


    Thanks!

  • Unknown
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    Hello cjean,


    The issue that you have encountered is not related to the one that was reported in this topic. We sent you an e-mail targeting the situation that you have reported.


    Thank you!

  • Hi


    Sorry for such a late reply!!


    @DianaBele - Where should i send your logs .. back to the email i got them from or post on here?

  • Alex Stanciu
    Options
    Hi


    Sorry for such a late reply!!


    @DianaBele - Where should i send your logs .. back to the email i got them from or post on here?


    Hello Tom Arnfeld,


    Please reply to the email that we just sent you with the reports attached .We are looking forward to your reply .


    Thank you .