Unable To Install Bit Defender Total Security 2009

dantheman1243

When i install Bit Defender Total Security i keep getting a error saying " Installation package could not be opened. ect" i did the online scan then tried to reinstall but still no luck.

Alex Stanciu

When i install Bit Defender Total Security i keep getting a error saying " Installation package could not be opened. ect" i did the online scan then tried to reinstall but still no luck.

Hello dantheman1243 ,

In order to be able to assist you further, please let us know:

- what is your operating system;

- are there any other security solutions on the same PC, besides BitDefender?

- what type of Internet connection are you using ;

Also , you should try to installing BitDefender following the steps from the next article:http://www.bitdefender.com/KB559

dantheman1243

I have Windows XP Media Center Edition

I have no other Anti Viruses on my pc

I have Opt Online for internet and its wired

Alex Stanciu

I have Windows XP Media Center Edition

I have no other Anti Viruses on my pc

I have Opt Online for internet and its wired

Hello dantheman1243 ,

Please try installing the latest version of Windows Installer. In order to do that please follow this link:

http://www.microsoft.com/downloads/details...;displaylang=en

You will be directed to the Microsoft web page. From there ,under "Files in This Download" please choose "WindowsInstaller-KB893803-v2-x86.exe" and select Download. Save the file on your computer and run it after that.

After you perform this action, save the BitDefender installation kit from the next link:http://download.bitdefender.com/windows/de...ty_2009_32b.exe

then run it in order to install BitDefender.Please let us know what happened.

dantheman1243

I went to Microsoft link and its telling my my Service Pack is newer then the install patch. Is there a new version of this update?

dantheman1243

Scratch what i said up there i just ran the install you told me to run after and it works now. Thanks a ton.

Alex Stanciu

Scratch what i said up there i just ran the install you told me to run after and it works now. Thanks a ton.

Hello dantheman1243 ,

We are glad to notice that the issue you contacted us about has been solved . Thank you for your feedback .