Bitdefender Online Scanner

MrBitDefender

Hi,

I use BitDefender Online Scanner before and have no problem.

Well it appear a day it have a problem but BitDefender make a patch to resolve it.

Now I can´t use BiDefender Online Scanner again.

Even after to put IE8 the less secure nothing work.

Hope BiDefender will resolve this new bug.

Have a nice day !

Alex Stanciu

Hello MrBitDefender ,

Please try the steps bellow :

1. Open Internet Explorer 8 and click on Tools from the top and then choose Manage Add-ons .

2. On the left side of the page , under Show please choose “Downloaded controls” .

3. In the upper right side , the list with the Active X controls that were installed should be displayed.

4. Look after the BitDefender Active X control - “BDSCANONLINE Control” and select it .

5. On the lower left side click on “More information” then click on Remove then click on Close .

6. Try one more time to load the BitDefender Online Scanner and let us know what happened.

Thank you.

MrBitDefender

Thanks a lot Alex !

Now it´s work like before. Mean work GREAT !!!!

Have a nice day !!!

Long life to BitDefender Online Scannner !!!!!!!!!!!!!!!!!!!!!!

Alex Stanciu

Hello MrBitDefender,

We are glad to hear that this issue has been solved. Do not hesitate to contact us back if you have any other questions or issues.

Thank you.