Bd Antivirus 2009 Seizes Up

dcarlock

Hi. We are running XP Home SP3 and are using BD Antivirus 2009 exclusively. No other malware, spyware, firewalls or anti-virus programs. Our issue is with Deep Scan option only. Program runs for short while then freezes up entire system. We have to reboot evrytime as CTRL-ALT-DEL does not respond. No error messages appear. We did apply a patch we found at Bitdefender Tech. But that did not fix issue. Any help is appreciated. Thank you.

dcarlock

We did not know how to edit our original post so we have to add that there was an error message during the patch installation process. Message code is: (0x0000135)

failed to initialize properly.

Alex Stanciu

Hi. We are running XP Home SP3 and are using BD Antivirus 2009 exclusively. No other malware, spyware, firewalls or anti-virus programs. Our issue is with Deep Scan option only. Program runs for short while then freezes up entire system. We have to reboot evrytime as CTRL-ALT-DEL does not respond. No error messages appear. We did apply a patch we found at Bitdefender Tech. But that did not fix issue. Any help is appreciated. Thank you.

Hello fortknox ,

We have sent you an email so that we can further investigate this issue . Please reply with the requested reports.

Thank you .