Bitdefender Internet Security 2009 Problem

vattakaya

Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards.

Alex Stanciu

Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards.

Hello vattakaya ,

This issue requires further investigation and that is why we have sent you an email . Besides the reports that you need to send us back , please also tell us what email client are you using and when did you encounter this problem.

Thank you .

vattakaya

Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards.

Im using the web based email service yahoo.

Here are the system dump and bit defender log files

Alex Stanciu

Hello vattakaya ,

BitDefender is not designed for scanning emails received through a web based email service like Yahoo . Our program is only capable to scan the emails that are downloaded through an email client like Outlook or Mozilla Thunderbird .

You should not worry though , because Yahoo have it's own scanning system and all the emails that you receive are scanned for malware .

Thank you .