Need Help Turning Off Firewall

Disciple

I have Bitdefender 2008, version 11.0.17. I've looked at all the help I could find, all of them say something like this Security center -> Settings -> then here it differs, either Firewall directly or advanced then firewall. But either way, I see no tab for the firewall. My problem is that I need to turn it off to be able to play Warcraft 3 online through battle.net, the problem occurs when I try to join an arranged team, it won't let me for some reason, I forget the error message I get, I can check later if needed. And yes, I did try game mode, same effect. Thanks in advance.

Alex Stanciu

I have Bitdefender 2008, version 11.0.17. I've looked at all the help I could find, all of them say something like this Security center -> Settings -> then here it differs, either Firewall directly or advanced then firewall. But either way, I see no tab for the firewall. My problem is that I need to turn it off to be able to play Warcraft 3 online through battle.net, the problem occurs when I try to join an arranged team, it won't let me for some reason, I forget the error message I get, I can check later if needed. And yes, I did try game mode, same effect. Thanks in advance.

Hello Disciple ,

In order to be able to assist you further, please let us know:

- what BitDefender product/version you are using;

- what is your operating system;

- are there any other security solutions on the same PC, besides BitDefender?

- what type of Internet connection are you using ;

Thank you .

Disciple

Bitdefender Antivirus 2008, version 11.0.17

Windows XP Home Edition

No, there's not

Verizon Fios, if that's what you mean.

Alex Stanciu

Bitdefender Antivirus 2008, version 11.0.17

Windows XP Home Edition

No, there's not

Verizon Fios, if that's what you mean.

Hello Disciple ,

BitDefender Antivirus 2008 is a product which does not have a Firewall module included. That is why , whenever you accessed the advanced settings , you could not find this option . I don't think this issue is caused by BitDefender , but you can test this , disabling different BitDefender modules . Here is what you have to do :

1. Open BitDefender and click on Settings .

2. Disable the Antivirus module: under the Shield tab uncheck the Real Time Protection option and the Privacy Control module then try to play .

You should also look and see if the Windows Firewall is turned off. Click on Start from Windows and choose Control Panel . Here look after Windows Firewall , access this option and make sure that is set to "Off(not recommended)" .

Thank you .

Disciple

I did all that, didn't work, I got further than I did before though, so it must be my friend's firewall. Thanks!