Scanning Outgoing Mail When No Mail's Being Sent

For quite some time, and increasinggly now, my bitdefender antivirus 2009 has been showing a box, "SCANNING OUTGOING MAIL" from time to time. this appears when i'm not sending any mail at all. Funnily, I've never seen it appear when i'm actually sending mail!!

I heard this might be the work of some hidden virus, but the antivirus has removed all infected files (malware or any other) as far as i know. and my scans seem to be working fine.

Can anyone tell me if this is really a problem or does it have some other explanation??

Thanks,

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Alex Stanciu

For quite some time, and increasinggly now, my bitdefender antivirus 2009 has been showing a box, "SCANNING OUTGOING MAIL" from time to time. this appears when i'm not sending any mail at all. Funnily, I've never seen it appear when i'm actually sending mail!!

I heard this might be the work of some hidden virus, but the antivirus has removed all infected files (malware or any other) as far as i know. and my scans seem to be working fine.

Can anyone tell me if this is really a problem or does it have some other explanation??

Thanks,

Hello reallywindy ,

In order to be able to provide you more information's , please tell us what email client and what Windows system do you use . Also please go to the next location from your computer : C:\Program Files\BitDefender\BitDefender 2009 and look after the file called "vshield.xml" . Copy it on your desktop then upload it here : http://www.sendspace.com/ . Please reply with the download link as well .

Thank you .

reallywindy

Hello alex,

I did what u asked me to. here's the link

http://www.sendspace.com/file/gxrwar

I use windows XP 32 bit, and don't use any e mail cluient as such, like outlook or thunderbird. just gmail and sify, directly.

thanks for the help,

reallywindy

Alex Stanciu

Hello reallywindy ,

Please follow the steps bellow :

1. Download a new version of the the vshield.xml file from the next link : http://www.sendspace.com/file/ennjfs .

2. Restart your computer in Safe Mode :

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows begins

to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a confirmation

message; click "Yes" to acknowledge.

3. Copy the vshield.xml file downloaded earlier in the next location : C:\Program Files\BitDefender\BitDefender 2009 and choose Yes when you will be asked if you want to replace the file .

4. Restart your computer in Normal Mode and let us know if the same sittuation occurs .

Thank you .

reallywindy

Hi alex,

I've replaced the vshield file. i'll let you know if it worked. anyway, after the malware scans started working properly, the "Scanning Outgoing Mail" messages have become very rare. only remember seeing it once, i.e. when i posted this.

Havanysday