No Action Possible...gen.trojan.heur.hype

kingarjun

my pc is often affected with viruses named gen.trojan.heur.hype.

it says no action is possible....

please say some solution.....at present i am using trail version....i said my dad that BD is best anti-virus ......so please give me some solution.....

i have attached some screen shots too......

here is the link

Click here

Alex Stanciu

Hello King Arjun ,

As we saw from the screen-shots , 4 infected files were located in System Volume Information . This means that some System Restore points got infected and in order to remove them , you will have to perform the steps provided in the next BitDefender article : http://kb.bitdefender.com/KB2 . The last file infected file was located in C:\Recycled . This means that you will have to empty your Recycle Bin and everything should be ok after that .

Please perform another Deep System Scan after you follow my instructions and let us know if the same infections are detected .

Thank you .