Do You Want To Add *** To Game List? + Other Issues

Sweeney47

Hey, first time here. I've been having a series of issues with BD2009 Total Security which I've generally just ignored but its really starting to get annoying now.

For the last month or so every time I close a program I get the 'Exiting Fullscreen' box asking me if I want to add the application to the game list. If I click YES it will ask again next time I close that program. If I click NO it will still ask next time. If I tick 'Stop detecting full screen applications' It still asks. So every time I close something I get asked if I want to add it to fullscreen, this includes things like Firefox etc. I play a variety of games also and everytime one of them is closed I get asked.

I get the grey ball thing too (which I've read up on) mine seems to be linked to running full screen applications, possibly crashing when trying to switch out from game mode however I disabled game mode over a couple of days and the issue remained so im not sure.

The popup box when I boot my system File activity etc, I've also read about the workaround for this but its still rediculous.

Also recently when I boot my system sometimes it will lock up and I think this is due to bitdefender because other things will appear into my taskbar tray but BD is never there when it crashes, I've run all kinds of cleaners and repair tool on windows, no virus' etc, registry has been cleaned.

(Just in case it helps)

Windows XP Pro 32-bit SP2

2GB Ram

Intel Core 2 Quad Q6700 @ 2.66GHz

Alex Stanciu

Hello Sweeney47 ,

A ticket support case was open for you : 200907241003059 . Please reply to my email with the reports that we have asked you . Also , we would like you to follow the next steps :

1. Go to the next location from your system :

C:\Documents and Settings\<username>\Application Data\BitDefender\Desktop\Profiles

[This location is hidden and that is why we suggest you go to the next article :Revealing-hidden-system-files-and-system-folders to see how you can enable the option to display hidden files and folders from Windows ]

2. Here look after the file ProductTweaks.xml , copy it on your desktop , then upload it to : http://www.sendspace.com/ and post here the download link .

Thank you .

Sweeney47

Download link is here http://www.sendspace.com/file/k11iow

Thanks

Hello Sweeney47 ,

A ticket support case was open for you : 200907241003059 . Please reply to my email with the reports that we have asked you . Also , we would like you to follow the next steps :

1. Go to the next location from your system :

C:\Documents and Settings\<username>\Application Data\BitDefender\Desktop\Profiles

[This location is hidden and that is why we suggest you go to the next article :Revealing-hidden-system-files-and-system-folders to see how you can enable the option to display hidden files and folders from Windows ]

2. Here look after the file ProductTweaks.xml , copy it on your desktop , then upload it to : http://www.sendspace.com/ and post here the download link .

Thank you .