Help! Bitdefender Will Not Delete Virus.
After completed the system scan, bitDefender found a virus but when I click delete, it says it can not delete them. Here are the two items it will not delete....
Generic.PWStealer.0E96BF1A
I have already downloaded Avis and created a system log because I read a similar post to this one. Here is the link to the file I uploaded...
http://rapidshare.com/files/262616192/bd_s...og.xml.zip.html
Please help. I am really scared because I am a worry wart when it comes to viruses. Thanks
Comments
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Hello brianne ,
We have sent the report to our Virus Analysis team . It will also help us a Deep System Scan and a Gmer log . We have sent you an email that will help you obtain these reports . Please reply as soon as possible .
Until then , we recommend you to run a scan using our Rescue Cd . Please follow the instructions that you will find in my last post from the next topic : http://forum.bitdefender.com/index.php?sho...=14591&st=0 .
Thank you .0
