Bitdefender Online Scan

Vexo

this issue has been over a year 1 now and sometimes they fix but then again after some days the issue is back.

sorry if i say this but how good are Bitdefender Lab to fix an issue and then that issue never comes back? as all other antivirus companies?

I click scan-online and the updates failed to update and i have 3Mbit/s broadband so it's not that slow....

when will this be fixed for ever so milion of people out there can scan ONLINE with Bitdefender ?

bye.

Alex Stanciu

Hello Vexil ,

Please try the steps bellow :

1. Open Internet Explorer, go to Tools and then click "Uninstall BitDefender Online Scanner v8".

2. Close Internet Explorer when prompted and click "OK".

3. Now go to the next location : C:\WINDOWS\ and look after a folder called "BDOSCAN8" .If you will not find it there then the Online Scanner was succesfully removed . If you do find it please delete it .

4. Now try to perform an online scan and look if is working .

Also , have a look on the following topic : http://forum.bitdefender.com/index.php?sho...=9720&st=20 and check if any of those posts help you .

Thank you .