Ts 2010 Crash At Deep Scan

lutz
lutz
in Bitdefender 2010 products

Hi,


today I upgraded to TS 2010 after uninstalling using the BD uninstaller. Quick scan after installation was ok. Then I started a deep scan. After about 20 minutes Bitdefender Report Wizard popped up: "BD Security Service has encountered a critical error!"


I sent the scan log and crash dump to sendspace.com:


http://www.sendspace.com/file/mbzl2v


http://www.sendspace.com/file/qxndfl


I'm running XP Home SP3, no other malware tools.


Regards, lutz

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭

    Hello lutz ,


    Thank you for the dump file that you have uploaded . This report is currently analyzed by my colleagues from the Testing Team and we will came back with more information's after the analysis is complete . Please keep us posted if you encounter any other crashes .


    Thank you .

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