Ticket 200908221002699
I have spent the last 3 hours tonight getting the runaround on your website
just trying to contact you for support, and am just about ready to give up and
remove your software.
Visiting the forum tells me I may not be alone in my experience.
I'm not very confident that I will receive a reply from you within the 48 hours
as stated in your email-you told me that once before about 2 weeks ago,
and I never heard from you.
I would appreciate it if you would folow through on your response
and stand behind your product.
