Slight Problem With Bdav 2010

I have un-installed my old copy of BD and installed the new with no problems but the only few things i can see is i have a problem with the task bar icon , when i hover the mouse over it it keeps saying ""bit defender services are loading please wait "" and never changes also the game mode dose not seem to show up as a G in the icon , it works as i can turn it on and off using the main control panel but cant with the tray icon .

Thanks

Rich

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Alex Stanciu

Hello keenrw ,

Usually, the message that you are referring to, appears at startup and it should disappear after all the BitDefender services are loaded . If you agree and if you still have the same issue, please have a look on the email that we have sent you and send us back the files that we need .

Thank you .

keenrw

Hello keenrw ,

Usually, the message that you are referring to, appears at startup and it should disappear after all the BitDefender services are loaded . If you agree and if you still have the same issue, please have a look on the email that we have sent you and send us back the files that we need .

Thank you .

Thanks for that , i will do it some time later today . I have gone back to version 2008 for now as i have had no problems with that but i will reinstall 2010 just to see if some thing went wrong with the install but im worried about over using my reg key.

Thanks for the great support

Rich

Alex Stanciu

Hello keenrw ,

We are waiting your reply . Also, you don't have to worry if you use your key in order install or reinstall BitDefender more than once. Your license key is valid for 3 computers and on these systems you can perform this action as many times as you want .

Thank you .

keenrw

Hello keenrw ,

We are waiting your reply . Also, you don't have to worry if you use your key in order install or reinstall BitDefender more than once. Your license key is valid for 3 computers and on these systems you can perform this action as many times as you want .

Thank you .

Thanks the email is now sent , sorry for the late reply . The reinstall of 2010 is still showing the same thing so it was not an install issue.

Rich