Bitdefender And All Https://... Sites

khalid265

Hi all,

I'm using BitDefender from v10 till 2010 and there is a Problem when connect to the internet through Proxy Server.

Any Request to https:// sites didn't work, mean

I can't Open even a page to enter my Hotmail Account

I can't Open even a page to enter my Gmail Account

also I can't open BitDefender MyAccount page

I see that all of them use https:// address.

Also I can't loggin to MSN Messenger, Yahoo Messenger, do Windows Updates or

use Outlook to Send/Receive Emails.

all of these happened ONLY when I connect to the Internet through Proxy Server in my Office,

because there is no Problem occured when using ADSL in my house.

I Disabled all features (firwall, antispam, antivirus, ...) to know who of them cause that, but the problem still occured.

hint maybe help you,

always when I try to Activate My BitDefender 2010, It fails because "no internet connection".

Please Help

Alex Stanciu

Hello khalid265 ,

We have sent you as reply to the support request that you have made through the email . Please send us back the files that we need for analysis .

Thank you .