Blue Screen Error And Pc Restarts Suddenly?

drraman007

I am using BitDefender Total Security 2009. I am getting blue screen and after that my PC restarts automatically. Here is the screenshot.

So I downloaded Microsoft debugging tool to know the exact cause of this problem. I run that tool and get following report.

Microsoft ® Windows Debugger Version 6.11.0001.404 X86

Copyright © Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini082809-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:

Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 2600.xpsp_sp3_gdr.090206-1234

Machine Name:

Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720

Debug session time: Fri Aug 28 01:26:15.312 2009 (GMT-7)

System Uptime: 0 days 1:52:30.058

Loading Kernel Symbols

...............................................................

.......................................................

Loading User Symbols

Loading unloaded module list

..........

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {ffffffff, 2, 0, b733e258}

Unable to load image bdfndisf.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for bdfndisf.sys

*** ERROR: Module load completed but symbols could not be loaded for bdfndisf.sys

Probably caused by : bdfndisf.sys ( bdfndisf+29e4 )

Followup: MachineOwner

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It says problem is caused by bdfndisf.sys. So help me to resolve this problem as I am losing lots of my work.

Alex Stanciu

Hello drraman007,

For start you can perform the following steps :

1. Click on Start choose Run, type: ncpa.cpl then click on Ok.

2. Right-click on your "Local Area Connection" and choose Properties. In the list of items, it is possible that you have "BitDefender Firewall NDIS Filter Driver". Please uncheck this option then click on Ok .

Another solution will be to upgrade for free to BitDefender 2010, following the steps from the next link:http://forum.bitdefender.com/index.php?showtopic=14997 .

Thank you .