Bitdefender 2010 Won't Register

Ognena

I downloaded the new BitDefender 2010, and now I can not register it, with my existing BitDefender 2009 license key. When I try to register the 2010 with my old license key I get the following message: "The license key you have entered does not match the product type". What should I do?

Alex Stanciu

Hello Ognena,

Usually this message is displayed when you install a different product then the one for which the key is valid. We saw that your license key is valid fro BitDefender Total Security 2009. Make sure that you have installed BitDefender Total Security 2010 .

If you mistakenly installed another product we recommend you follow the steps from the next article:http://www.bitdefender.com/site/KnowledgeBase/consumer/#581and install the correct version .

Thank you .