I have a problem with the update in BitDefender Internet Security 2010
and this from fix menu
and this my version
my windows is 7 final
Hello FiRe_TeaR,
Please go to the next location :C:\Program Files\Common Files\BitDefender\BitDefender Update Service and look after the file called "v_live_s.xml" . Upload it on http://www.sendspace.com/ then post here the download link .
Also, follow the instructions from the next article:http://www.bitdefender.com/KB389 , obtain the reports as described, upload them on the same site then send me a personal message with the download links.
Thank you .
This "v_live_s.xml" in .rar
http://www.sendspace.com/file/v3xfja
In order to solve this issue we recommend you to follow the steps bellow :
1. Download the new "v_live_s.xml" file from the next link:http://www.sendspace.com/file/75zv14 .
2. Start your computer in Safe Mode
- restart the computer;
- repeatedly press the "F8" key several times before Microsoft Windows begins
to load (you need to press "F8" until you will be displayed a text menu);
- select "SAFE MODE" in the text menu and press "Enter".
- wait while Windows loads in Safe Mode; this process ends with a confirmation
message; click "Yes" to acknowledge.
3. Copy the file in the following location : C:\Program Files\Common Files\BitDefender\BitDefender Update Service . If you are asked if you want to replace the file please choose "Yes".
4. Restart your computer in Normal Mode and then try to update BitDefender.
Replaced the file, and the process works
But during the update program stops and the following message appears
Usually, when a BitDefender product update is installed, is normal to have this message displayed . Please let us know if you encounter the same screen every time you perform an update.
