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Renewal Confirmation

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I have renewed my BD license key about 15 minutes ago through this link: http://www.bitdefender.com/site/Buy/quickRenew/


Until now, I still haven't received the order confirmation in my e-mail, neither in Inbox, nor in Spam folder. How long does it take to receive it?


Thank you.

Comments

  • Ok, I finally got the e-mail, not sure what the delay was all about.


    I have another question though, the e-mail is specifying a different license key (one for BD AV 2010) than the one that I have now. Do I need to activate that one as well or will it be activated automatically?

  • Alex Stanciu
    Alex Stanciu ✭✭
    edited September 2009
    Options

    Hello AndreiRC,


    The new serial number will not activate automatically when your previous one will expire and that is why you will have to re-register the product with your BitDefender 2010 key .


    Thank you .

  • Cheers, Alex. I got it activated now and the 365 days got added to the remaining days on the previous key. :) Thank you. :)

  • AndreiRC
    edited September 2009
    Options

    I just received an e-mail sounding like this:


    "This notice is to remind you that your subscription coverage from BitDefender will automatically renew soon. If you would like to opt-out and cancel your subscription, please go here:


    www.findmyorder.com"


    And order number and such given for BD AV 2009.


    What do I need to do, since I activated yesterday the license for BD AV 2010?

  • AndreiRC
    edited September 2009
    Options

    Nevermind, I got the answer in another thread. I went to the site and canceled the automatic renewal, using the order number.