Activation And Product Version
ok, so i decided to give another go for BDIS.
unistalled v2009, cleaned all traces left and installed v2010.
all went fine and i bought a licence for another year.
activated and went to MyAccount page to make sure all it's activated as it should be.
hmm... here's what i saw:
3 instances od BDIS 2009 (not 2010)
1. 365 days left
2. couple of days left
3. couple of days left
now i wonder why there's a v2009 noticed while i activatyed v2010?
why there are still 2 instances of v2009 while i had only one, and now none of them (just 2010)?
the point is i would like to avoid any automatic renewals of those 2 versions of BDIS 2009.
i already have v2010 and 2009 is gone forever.
and that way it should stay on MyAccount page i think.
oh, and there's no option there to cancel or remove redundant instances.
Comments
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Hello Viscon,
In order to be able to provide you exact information's about your purchase, we have created you an email ticket and one of my colleagues from the Customer Care Department have contacted you through the email, asking you for more details, that will help us determine what happened.
Thank you .0
