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Facebook Issue

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Since upgarading BDinternet security2008 to 2010 I can no longer get on to facebook. The login page fails to load and I just get a white screen with the "done" message in the bottom left. Anyone have any ideas how I can solve this? :huh:


Thanks

Comments

  • Alex Stanciu
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    Hello dontlikecheese,


    Please try to disable the Antiphishing protection and then check if the same issue occurs. In order to do this open BitDefender, click on Settings, choose the Expert Mode then click on Ok . Click on Antivirus then uncheck the Antiphishing protection option .


    Let us know what happened and if possible, also take a screen-shot of the Facebook page when you try to login. After you do this, upload it on http://www.sendspace.com/ then post here the download link .


    Thank you .

  • Hello dontlikecheese,


    Please try to disable the Antiphishing protection and then check if the same issue occurs. In order to do this open BitDefender, click on Settings, choose the Expert Mode then click on Ok . Click on Antivirus then uncheck the Antiphishing protection option .


    Let us know what happened and if possible, also take a screen-shot of the Facebook page when you try to login. After you do this, upload it on http://www.sendspace.com/ then post here the download link .


    Thank you .


    Thanks for getting back to me so quickly, I have turned off the antiphishing and I can now access facebook again. :D seems that antiphishing is also anti skive!


    Thanks guys!