Load Bitdefender At Start Up - Bd Is 2010

hnyaji

Hi

where is "Load BitDefender at start up" in BD IS 2010?

thanks

Hemanth

Alex Stanciu

Hello hemanth,

Unfortuantely, this option has been removed in BitDefender 2010 . Please let us know if we can help you with anything else.

Thank you .

hnyaji

Hi

please add this option again to IS 2010. I don't want to see that BD red icon on my tray.

thanks

Alex Stanciu

Hello hemanth,

If you want to stop BitDefender from loading at startup please follow the steps bellow:

1. Click on Start from Windows and choose Run.

2. Type regedit then click on Ok.

3. Go to the next location :

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

and delete the registry entry called "BDAgent" .

4. Reboot your computer and the BitDefender icon will not be displayed in system tray .

Thank you .

hnyaji

Hi

the icon still appears on the tray. BDAgent is loaded too! BDAgent is seen in task manager.

hnyaji

Hi

strange BD is unable to let me know how not to load BitDefender at startup.

Alex Stanciu

Hello hemanth,

As long as the BitDefender BDAgent registry entry is deleted from the registry location that we told you, the BitDefender icon should not be displayed anymore on System Tray. In order to further investigate this sittuation please follow the steps bellow :

1. Click on Start from Windows and choose Run.

2. Type regedit then click on Ok.

3. The Registry Editor window should be displayed. Please go to the next location : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ right click on the registry entry called Run and choose Export.

4. Save it in a handy location, upload it on http://www.sendspace.com/ then send me a PM with the download link.

Thank you .

hnyaji

Hi Alex,

have you tried by yourself, the steps you have written, in your earlier post, to disable BD at startup (no-icon in tray)?

Alex Stanciu

Hello hemanth,

Before we post any instructions on this forum, I assure you that we test them to see if they are working . In order to be able to better understand this issue, please follow the steps described in my last post and send us a download link with the "Run" registry entry .

Thank you .

hnyaji

Hi

here is the download link. http://www.sendspace.com/file/gxmkfy

Alex Stanciu

Hello hemanth,

It seems that BDAgent was still showing up as an entry in the "Run" registry key. Please follow the next link:http://www.sendspace.com/file/ec7e6g and download the modified version. Start your computer in Safe Mode after that, run the "bd.reg" file and choose Yes, when you will be asked if you want to add the new information to registry. Reboot your computer in Normal Mode and BitDefender should not be loaded at startup.

Thank you.

hnyaji

Hi Alex,

BDAgent is not in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. But still the BD icon loads up on system restart.

Alex Stanciu

Hello hemanth,

In order to further investigate this sittuation, please follow the steps from the next post: http://forum.bitdefender.com/index.php?sho...st=0#entry68149, then send me a PM with the download link of the report created with the Support tool.

Also, try one more time to export the "Run" registry key, upload it on http://www.sendspace.com/ then post here the download link .

Thank you.

hnyaji

Hi Alex,

I have disabled bdagent from loading itself, at computer start-up. However the BD icon, appears on the tray, at start up. bdagent is visible on taskmanager.

hnyaji

Hi

please concern asap.

Alex Stanciu

Hello hemanth,

Please follow the steps bellow :

1. Open My Computer.

2. Browse to

C:\Program Files\BitDefender\BitDefender 2010

- considering that BitDefender was installed on the default C partition

3. Doubleclick on the supporttool.exe file .

4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish.

5. Go to the desktop and upload the file that was created by the SupportTool on http://www.sendspace.com/, then send me a PM with the download link.

Also, please export the "Run" registry key, upload it on the same page then post here the download link .

Thank you.