Virus Attack! Help Please
when i connect to internet, after a few minutes (2 or 3 minutes) my taskbar and start menu turn to green and my connection (lan) become lost and i force to restart pc. i've then set the antivirus and privacy control to aggressive, but after restart it happened again and again. as a result i cant update or upgrade!! what should i do?
please help!
ps.
i've already did deep system scan and full system scan and the result was no threats detected.
bitdefender 2009 total security
win xp sp2 professional 32bit
Comments
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Hello Arash_a,
We would like you to go to the next link :http://kb.bitdefender.com/KB490 and run the Avis and the Gmer tools as described in the article . After you obtain these reports , you will need to upload them here then reply with the download links . My colleagues from the Virus Analysis team will analyze these files and we will contact you back with further instructions after the analysis is complete . Besides these reports , please run another Deep System Scan and then save the scan log. You can upload it here , when you will add your new post .
Thank you .0