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Virus Attack! Help Please

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inter_4ever
inter_4ever
in Bitdefender 2009 products

when i connect to internet, after a few minutes (2 or 3 minutes) my taskbar and start menu turn to green and my connection (lan) become lost and i force to restart pc. i've then set the antivirus and privacy control to aggressive, but after restart it happened again and again. as a result i cant update or upgrade!! what should i do?


please help!


ps.


i've already did deep system scan and full system scan and the result was no threats detected.


bitdefender 2009 total security


win xp sp2 professional 32bit

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello Arash_a,


    We would like you to go to the next link :http://kb.bitdefender.com/KB490 and run the Avis and the Gmer tools as described in the article . After you obtain these reports , you will need to upload them here then reply with the download links . My colleagues from the Virus Analysis team will analyze these files and we will contact you back with further instructions after the analysis is complete . Besides these reports , please run another Deep System Scan and then save the scan log. You can upload it here , when you will add your new post .


    Thank you .

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