[duplicate] Problem Of Free Upgrading Between Versions Of Bis

phoenixzzz

1. I installed BIS 2009 32bit 3months ago, and register with my key i had bought, and some problems were happened with that version, ex: i used deep and full scan, but nothing happened!

2. I read on Bitdefender website and know that: i can upgrade free from BIS 2009 to BIS 2010! And i used Unistall tool to remove BIS 2009 version (my key is not expired, it can use next 260days). and I install BIS 2010, but it is till a trial version and expires in next 20day!

3. I install BIS 2009 32bit, but on the Bitdefender website is only BIS 2008 version! Please tell me why?

4. And now, how can i change BIS 2009 from trial to registered version by using my unexpired key!

Thanks for supports!

Best Regard!

Phoenix!

ROSALYNE

Hello Phoenix,

I think you have the wrong link !!!! 

For a free upgrade to the latest version of the product :Total Security 2010, you most first downloaded this kit :

http://download.bitdefender.com/windows/desktop/total_security/final/en/msi2010/setup.exeand safe itt on your desktop,

than you must uninstall any previous BitDefender related files with: http://www.bitdefender.com/uninstall

The installation guide is available here:

http://www.bitdefender.com/site/KnowledgeBase/consumer/#581

During the setup process you will be prompted for your license key. Please use the license key received when you purchased to register BitDefender.

For more information on the registration process please read:

http://www.bitdefender.com/site/KnowledgeBase/consumer/#573      http://www.bitdefender.com/site/KnowledgeBase/consumer/#575

I have done itt and everything works and also my key with the day's left.

I hope itt works also for you

regardsJaguar  

phoenixzzz

Hello Phoenix,

I think you have the wrong link !!!! 

For a free upgrade to the latest version of the product :Total Security 2010, you most first downloaded this kit :

http://download.bitdefender.com/windows/desktop/total_security/final/en/msi2010/setup.exeand safe itt on your desktop,

than you must uninstall any previous BitDefender related files with: http://www.bitdefender.com/uninstall

The installation guide is available here:

http://www.bitdefender.com/site/KnowledgeBase/consumer/#581

Thanks!

I will try your support!

Best Regard!

Phoenixzzz!

During the setup process you will be prompted for your license key. Please use the license key received when you purchased to register BitDefender.

For more information on the registration process please read:

http://www.bitdefender.com/site/KnowledgeBase/consumer/#573      http://www.bitdefender.com/site/KnowledgeBase/consumer/#575

I have done itt and everything works and also my key with the day's left.

I hope itt works also for you

regardsJaguar  

alexcrist

Phoenix,

Please don't post the same issue on multiple sections of the forum, as it makes it difficult to keep track of your situation. Please continue discussion here: http://forum.bitdefender.com/index.php?showtopic=15971

Thank you.

Cris.

== CLOSED ==

== Duplicate topic ==