I can't do the Automatic Update, I can't enable it, I can't "Fix" Issues etc. etc. I've been going back and forth with tech support, uninstalled and reinstalled, sending them log reports BDx, sys.tar., etc. etc. it still doesn't work properly.
I bought BD2010 the day it came out cause that's the day I got my first Windows machine (hp laptop), but since then I think everything's been fine for maybe two days out of the whole period. I bought a 3 year license cause I had heard good things about BD, but it's just been a nightmare for me.
At this point I'm just waiting for BD to fix things from their end, haven't heard from them in almost a week, maybe they gave up on me, maybe this is naive but was BD 2009 like this? And/or, does it seem to work better w/ Windows 7, in other people's experiences? (I got a free upgrade with my laptop, so I'll be switching on October 22 or whenever it is exactly.)
I'm thinking of asking for a refund because 2010's been nothing but problems, but I'm willing to hang in there if other people (read non-employees) think it's otherwise a worthwhile product/company to deal with (I also hate going through the whole refund thing, and I'm not sure what I would even get to replace it). Basically I'm looking for someone to encourage me to stick with BD, if in fact it's worth it.
