Defender Was Deactivated While Open A Web App In Interdev Via Vpn

Does anyone enconter this issue?

After I connected with VPN and open a web application in VS Interdev, then open one of the file, BitDefender is immediately deactivated. It asks to "... Servisec not responding. Please restart the computer...", also there is a message of "Install updates and then shut down your computer." attached over shut down icon.

Thanks in advance!

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Alex Stanciu

Hello weiping,

When you will receive the "BitDefender Services Are Not Responding" message again please follow the step bellow:

1. Save the tool from the next link on your Desktop:

http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe

2. Run it and you will notice that a command prompt window will appear on your screen.

3. Please note that the information gathering process can take a several minutes therefore please wait until the command prompt window disappear by itself. The output of this tool is a new file called sysdump.tar placed in the same location with sysdump.exe

4. After the file is generated please upload it on:http://www.sendspace.com/ then send me a PM with the download link .

Thank you .

weiping

I already did and sent the info by email to bitdefender support.

Hello weiping,

When you will receive the "BitDefender Services Are Not Responding" message again please follow the step bellow:

1. Save the tool from the next link on your Desktop:

http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe

2. Run it and you will notice that a command prompt window will appear on your screen.

3. Please note that the information gathering process can take a several minutes therefore please wait until the command prompt window disappear by itself. The output of this tool is a new file called sysdump.tar placed in the same location with sysdump.exe

4. After the file is generated please upload it on:http://www.sendspace.com/ then send me a PM with the download link .

Thank you .