Help With Rescue Disk Scanner

I've used the 2009 version of the bitdefender disk with much success.

However, in attempting to use the 2010 version since the previous version expired, The scanner does not load the antivirus engines, and the scanner crashes without an error message or any error code.

What can i do to fix this problem?

I'm also not able to connect to my home wireless network using the USB adapter.

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unknown

Hello cjk915,

Please try booting the systems with the latest version of the LiveCD available here.

Thanks!

cjk915

Hello cjk915,

Please try booting the systems with the latest version of the LiveCD available here.

Thanks!

Thank you for the reply.

This is the one that I've downloaded and burned. I did it again to make sure that it was the correct iso, and the problem still persists

unknown

Hello cjk915,

Do you receive any error messages if you double click on Antivirus Scan on the desktop ?

Thanks!

cjk915

Hello cjk915,

Do you receive any error messages if you double click on Antivirus Scan on the desktop ?

Thanks!

Thank you again for the response.

No, I do not get any error messages. When I double click on statrt scan, the window comes up to scan, update, or change the settings. This screen also tells me that the antivirus engines are not loaded. When I click on scan, a small popup appears and tells me "loading antivirus engines" with a progress bar, but then the scanner interface closes without an error and without scanning and I'm back @ the desktop.

unknown

Hello cjk915,

Then try to run the scan using a terminal. Please open up one and type according to the way that Knoppix mounted the partitions(sd1, sda2, hda1 etc. - they will usually be displayed on the desktop if mounted correctly):

bdscan /media/sda1 --log=/root/bdscan.log

Now open up a new terminal and type:

tail -f /root/bdscan.log

If the scan gives you any error messages in the second terminal it will display accordingly there. Please tell us what error you receive( if any) when running the scan this way.

Thanks!

SlipKuDX08

hi diana bele.,.,.

what is the different between (--log=/media/hda1/report.txt media/hda1/)? and (bdscan /media/sda1 --log=/root/bdscan.log)?

tnx in advance,.. ()

unknown

Hello warren flores,

The first one is an incomplete command, the second one will scan the drive sda1 and will create a log file in /root with the name "bdscan.log"

SlipKuDX08

Sorry,,i mean --log=/media/hda1/report.txt /media/hda1/ ,,thats why i ask u what is the difference between that.,.tnx in advance ^^.. tc

unknown

Hello warren flores,

This is an incomplete command as well - bash commands have a specific syntax:

command name + parameters and other additional elements

The one that you posted in your last reply is an incomplete command as well because it does not present the command name, only the parameter.

If your example was referring to:

bdscan --log=/media/hda1/report.txt /media/hda1/

This would be a valid command that will scan the hda1 partition mounted at "/media/hda1/" and also create a log file of the scan in the location /media/hda1/report.txt where "report.txt" is the actual file that contains the report.

Thanks!

SlipKuDX08

hello dianna bele,,

ahmm how can i delete the virus if i scan using terminal as(root)?

unknown

Hello warren flores,

The command will be:

bdscan --action=delete

SlipKuDX08

Tnx very much diana bele.,.^^

SlipKuDX08

hi diane bele,

SlipKuDX08

hi diane bele, im try 2 use the command bdscan --action=delete but its error., i forgot what the message,, help me plss.,.,., tnx in advans

unknown

The complete command is

bdscan --action=delete /media/hda1

In fact, bdscan without any option will show also the Usage:

Usage: bdscan [options] path

Our option is "--action=delete" and the path is "/media/hda1"

SlipKuDX08

Hi dan, thanks for your help....

Anand007

hi pls help me...

when i went to rescue mode, my laptop asked to reboot, and after that it reboot but this time instead of getting normal desktop, i got something else (a desktop with bitdefender logo and BITDEFENDER written on it). I got following option : exit. Aterm, Appsaudit, Filemgr, Panel, Apps, Mount.

when i tried to exit it gave me following option: shutdown, reboot, exit to prompt. i tried all option but i am not able to exit this wizard. whenever i reboot or after shutdown, i restart it executes some thing and the same thing comes again. i dont know how to exit from this. pls help me guys

Cristi Raducu

You need to eject the BitDefender CD and reboot the system.

The rescue CD environment is loaded from the CD.

Anand007

i let you know that i am not using any rescue cd... and i am rebooting my system but i am not getting my proper desktop, instead of that i am getting bitdefender desktop about which i have told earlier... pls tell me how to exit from that

Cristi Raducu

Did you install Bitdefender 2012 beta and clicked on rescue mode?