Purchased Internet Security 2010 3 licence pack.
Initially had it installed on 3 laptops, 2 being Vista 64, the other XP Pro.
After installation laptops ran incrediblly slow, bitdefender constantly stopped working, had difficulty updating, would not send e-mails with attachments, we were constantly nagged for our passwords, slowed our internet to a crawl, constant nag to respond to an e-mail I never received. We finally uninstalled bitdefender and purchased another well known security suite which has worked flawlessly for over a month, all issues we suffered with bit defender have not recurred.
Not wanting to have wasted the money I put out for my 3 licence bitdefender I installed it on our desktop, XP pro, 2 gigs of ram. Low and behold almost all the same problems are occurring again. Bitdefender will not start on boot, have to reboot, bit defender crashes (but not as often), will not send e-mail attachments, constantly nagged for e-mail password, computer very slow, constant nag to respond to an e-mail I never received. As a result I have had to do a fresh install of XP and have gone back to one of the free a/v programs and a free firewall.
I am quite frankly sick of your security suite and would dearly love a refund.
I am not willing to try your work arounds, which may or may not work, with a security suite which is supposed to be protecting my computer.
I feel like I have paid you to BETA your security suite.