Unable To Delete Exploit.pdf-js.gen

BitDefender found the virus Exploit.PDF-JS.Gen on my computer.


I tried to delete it, but the delete failed. It says the file was in an archive.


I don't know how to handle this. Can anyone offer some advice? Thanks.


Here's the scan log:


BitDefender Log File !!!!!


Product : BitDefender Total Security 2008


Version : BitDefender UIScanner v.11


Log date : 12:40:30 29/11/2009


Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\full_scan\1259527230_1_02.xml


Scan Paths:Path0000: C:\


Path0001: D:\


Path0002: J:\


Path0003: F:\


Scan Options:Scan for viruses : Yes


Scan for adware : Yes


Scan for spyware : Yes


Scan for applications : Yes


Scan for dialers : Yes


Scan for rootkits : No


Target selection options:Scan registry keys : Yes


Scan cookies : Yes


Scan boot sectors : Yes


Scan memory processes : Yes


Scan archives : No


Scan runtime packers : Yes


Scan emails : Yes


Scan all files : Yes


Heuristic Scan : Yes


Scanned extensions :


Excluded extensions :


Target ProcessingDefault action for infected objects : Disinfect


Default action for suspicious objects : None


Default action for hidden objects : None


Scan engines summaryNumber of virus signatures : 4659878


Archive plugins : 44


Email plugins : 6


Scan plugins : 13


Archive plugins : 44


System plugins : 5


Unpack plugins : 8


Overall scan summaryScanned items : 187928


Infected items : 1


Suspicious items : 0


Resolved items : 0


Individual viruses found : 1


Scanned directories : 33921


Scanned boot sectors : 5


Scanned archives : 5899


Input-output errors : 54


Scan time : 00:00:59:17


Files per second : 52


Scanned processes summaryScanned : 63


Infected : 0


Scanned registry keys summaryScanned : 1249


Infected : 0


Scanned cookies summaryScanned : 9


Infected : 0


Remaining issues:Object Name Threat Name Final Status


C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\graphics\Basketball.pdf=](JAVASCRIPT) Exploit.PDF-JS.Gen Delete Failed (file was in an archive)


Resolved issues:Object Name Threat Name Final Status


Objects that were not scanned:Object Name Reason Final Status

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    edited December 2009

    Hello NoManIsAnIsland123,


    Please follow the steps bellow and let us know what happens :


    1. Restart the computer in Safe Mode;


    2. Set your computer to display hidden objects;


    3. Browse to the next locations:


    C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\graphics\ and delte the "Basketball.pdf" file.


    4. Reboot your computer normally and let us know what happens .


    [how to RESTART IN SAFE MODE]


    - restart the computer;


    - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu);


    - select "SAFE MODE" in the text menu and press "Enter".


    - wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "Yes" to acknowledge.


    [how to DISPLAY HIDDEN OBJECTS]


    - go to your "Control Panel" and open "Folder Options";


    - then go to the "View" tab and perform the changes listed below:


    * check "Display contents of system folders"


    * check "Show hidden files and folders"


    * uncheck "Hide file extensions for known file types"


    * uncheck "Hide protected operating system files"


    - click "Apply" and then "OK" to exit.


    NOTE: On Microsoft Windows Vista you will apply the same steps except for selecting "Display contents of system folders".


    Thank you.