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[solved] Bset Way To Delete Exploit.pdf-js.gen

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Magstripe
Magstripe
in Bitdefender 2009 products

Whilst surfing, BDIS2009 alerted me and blocked "Exploit.PDF-JS.Gen" as being a threat. I immediately did a Deep Scan and found it, but BD was saying "No action", so I sent it to quarrantine. I have tried to send it twice to Bitdefender and each time it says the process is finished but the tab says "NO" as having not been sent..........I'm a bit confused.


My question is how to get rid of it from quarantine - should I just right click and delete it from quarantine and is this the best way to eliminate it.


Wndows XP, Adobe Reader and Java are all up to date, by the way, as of course is BDIS2009.

Comments

  • alexcrist
    alexcrist ✭
    Options

    Hello Micky,


    Please post the original location where the threat was detected.


    Cris.

  • Magstripe
    Magstripe
    Options
    Hello Micky,


    Please post the original location where the threat was detected.


    Cris.


    Hello Cris


    It is in C:\Documents and Settings\Michael\Local Settings\Temporary Internet Files\Content.IE5\ES75S90L\ChangeLog[1].pdf=](JAVASCRIPT)

  • alexcrist
    alexcrist ✭
    Options

    That file, as you can see, is just a temporary file from Internet Explorer's cache. You can safely delete it from both your HDD and BitDefender's Quarantine.


    If you suspect that this is a false positive (clean file, wrongly detected as infected), please send me a PM with the link that you were viewing in Internet Explorer when this alert appeared.


    About the Sent column in BitDefender Quarantine (I assume that's where you saw the "NO" you were talking about), that means that the files in quarantine were not sent to BitDefender Labs. The files which you see in that list were moved/copied (depending on your choice) into quarantine, whatever the Sent column says.


    Cris.

  • Magstripe
    Magstripe
    Options

    Thanks for such a quick response Cris.


    I'll delete it from quarantine and use CCleaner to clean up system, then try another deep scan and see what happens.


    Regards


    Micky.

  • alexcrist
    alexcrist ✭
    Options

    You are welcome, Micky. If you have other questions about this issue, feel free to post here. :)


    Cris.

  • Magstripe
    Magstripe
    Options

    Deep scan shows no threats now - all o/k. :D


    Many thanks Cris - have a good Christmas.


    Micky

  • alexcrist
    alexcrist ✭
    Options

    Merry Christmas to you too. :)


    Since this issue was solved, I'll close this topic. If you need it reopened, use the Report button to let us know.


    Cris.


    == CLOSED ==


    == Issue solved ==

This discussion has been closed.

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