Missing Dll Files After Scan
After installing the BitDefender 2010 Software on my wifes system and running a scan it identified and .Heur trojan virus. After rebooting the machine now presents the following messages when loading windows:
Error loading C:\users\jacque\ntload.dll
The specified module could not be found.
Error loading C:\windows\system32\notepad.dll
The specified module could not be found.
BitDefender will now fail and request the system be restarted.
BitDefender does not show a successfully completed scan of an kind.
Comments
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Hello daddieo,
This sittuation requires further investigation. We would like you to go to the next link and run the BDSI and the Gmer tools as described in the article . After you obtain these reports , you will need to upload them here then reply with the download links . My colleagues from the Virus Analysis team will analyze these files and we will contact you back with further instructions after the analysis is complete .
Thank you .0
