Cant Seem To Get Rid Of Exploit.pdf-js.gen

jintoxic

Hello, I use Bitdefender Gamesafe.

I recently got this virus Exploit.PDF-JS.Gen, whatever it is, I can't seem to get rid of it

can anybody tell me how to get rid of this junk? any help is much appreciated! Thanks in advance:)

Product : BitDefender GameSafe

Version : BitDefender UIScanner v.11

Log date : 13:56:46 30/12/2009

Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\deep_scan\1262203006_1_02.xml

Scan Paths:Path0000: C:\

Scan Options:Scan for viruses : Yes

Scan for adware : Yes

Scan for spyware : Yes

Scan for applications : Yes

Scan for dialers : Yes

Scan for rootkits : Yes

Target selection options:Scan registry keys : Yes

Scan cookies : Yes

Scan boot sectors : Yes

Scan memory processes : Yes

Scan archives : Yes

Scan runtime packers : Yes

Scan emails : Yes

Scan all files : Yes

Heuristic Scan : Yes

Scanned extensions :

Excluded extensions :

Target ProcessingDefault action for infected objects : Disinfect

Default action for suspicious objects : None

Default action for hidden objects : None

Scan engines summaryNumber of virus signatures : 4798248

Archive plugins : 44

Email plugins : 6

Scan plugins : 13

Archive plugins : 44

System plugins : 5

Unpack plugins : 8

Overall scan summaryScanned items : 163442

Infected items : 1

Suspicious items : 0

Resolved items : 0

Individual viruses found : 1

Scanned directories : 27009

Scanned boot sectors : 2

Scanned archives : 1808

Input-output errors : 55

Scan time : 00:00:29:59

Files per second : 90

Scanned processes summaryScanned : 51

Infected : 0

Scanned registry keys summaryScanned : 1214

Infected : 0

Scanned cookies summaryScanned : 29

Infected : 0

Remaining issues:Object Name Threat Name Final Status

C:\Users\Jin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RTN03DKK\oHff9be279V0100f080006R6aba994c108Tb4a0a4a3201l0012K0f07f1bb317[1].pdf=](JA

VASCRIPT) Exploit.PDF-JS.Gen Disinfect Failed

Resolved issues:Object Name Threat Name Final Status

Objects that were not scanned:Object Name Reason Final Status

alexcrist

Hello jintoxic,

To delete that file, you have to empty Internet Explorer cache:

1. open Internet Explorer
   
2. click on Tools -> Internet Options
   
3. on the Browsing History category (General tab), click Delete
   
4. on the dialog that opens, uncheck everything except Temporary Internet Files anc click Delete

These instructions are for Internet Explorer 8. For IE 7 (in case you're using it), I assume there is something similar.

BitDefender Realtime protection might react and prevent you from deleting the cache (because it might detect that threat). In this case, temporarily disable the protection, delete the temporary files, and re-enable the protection.

After this, repeat the scan to see if the threat is removed.

Cris.