Bit Defender Update

Hi Folks,

I am using Bit defender total security 2010.

Version 13.0.18

My version has not been able to find any updates for 2 days now!

It returns none.

I believe there has been a release of 13.0.19 but that has not been found on my updates at all, is there a problem and what should I do to correct this please?

Martin

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Comments

staho

Hello

I have got the same problem - no updates from two days.

What should I do?

mse.1986

same here

:mellow:

BITDEFENDER 4 LIFE

LOL

but seriously it couldent update for a while

Arnak

Hi,

I have recieved a support email regarding this issue so I have reproduced it here, I hope it helps as it solved my problem.8-))

1. Double click on the BitDefender icon located on the Desktop to open the

software.

2. Click on 'Settings' and then switch UI (User Interface) to: EXPERT MODE

3. Click on OK

4. Go to 'Firewall' then to 'Rules'

5. Click on 'Reset Rules' and then on 'Ok'

6. Restart your computer and test to see if the issue still occur.

Arnak

Lionet

Hello

I have got the same problem - no updates from two days.

What should I do?

Hi Staho!

Did you follow Arnak's advice? Does it work?

As far as I'm concerned, I have BD Internet Security (not Total Security, but I do not think there is much difference) and in order to get BD updates, I should not forget to activate my proxy and Firefox.

If I forget to do that: no BD updates!

(but it was not compulsory when I used the BD IS 2008 and an old Firefox version, a few months ago)

I remember that now, of course.

Do you use a proxy? an anonymizer?

Have a nice evening (GMT+1) to all!

mse.1986

Hi,

I have recieved a support email regarding this issue so I have reproduced it here, I hope it helps as it solved my problem.8-))

1. Double click on the BitDefender icon located on the Desktop to open the

software.

2. Click on 'Settings' and then switch UI (User Interface) to: EXPERT MODE

3. Click on OK

4. Go to 'Firewall' then to 'Rules'

5. Click on 'Reset Rules' and then on 'Ok'

6. Restart your computer and test to see if the issue still occur.

Arnak

YAAAAAAAAAAAAAAAAAAAAAAAAY

it worked

Arnak RULZ <img class= " />

Arnak

Hi Lionet,

I don't have an anonymizer or use a proxy so if you don't it should be worth a try.

Arnak

Did you follow Arnak's advice? Does it work?

If I forget to do that: no BD updates!

(but it was not compulsory when I used the BD IS 2008 and an old Firefox version, a few months ago)

I remember that now, of course.

Do you use a proxy? an anonymizer?

Have a nice evening (GMT+1) to all!

staho

Did you follow Arnak's advice? Does it work?

Yes, it worked . Thanks everybody (especially Arnak) for help.

My first visit here and so successful ;-) I have to do it more often.

Aurelian Neagu

Hello all,

We are glad that the issue has been solved and we apologize for the situation created by our last major update.

Please reply back on this topic if the update issue appears again.

Thank you.