[duplicate] Antiphishing

machao13

I just bought BitDefender Internet Security 2010 a couple days ago and i have a question about BitDefender antiphishing:

is it true if i want to enter some sites, i have to wait like 7-8seconds to enter? it happens to me except sites for bitdefender and facebook which i have tried it.

and i didn't encounter this problem when i turn off the BD antiphishing, i can enter any sites smoothly.

is this happened to everyone or just me?

i'm new with bitdefender.....

Cristi Raducu

Hello wiro,

Please let us know what internet browser are you using and its version.

Thank you.

machao13

it's firefox 3.5.7

machao13

just upgraded to 3.6 and now antiphishing toolbar is not working anymore.............

gavinenterprises

I am having the same problem since upgrading to Firefox 3.6 my Antiphishing no longer works. AntiPhishing still works with IE8, has any one any ideas how to cure this problem.

Thanks

richie1913

Same problem here Antiphising not working with the latest firefox.

When you hover your mouse over the antiphising sign in firefox,a pop up appears staing that there was a error loading the bitdefender firefox component.

Cristi Raducu

We are aware of this issue and working to have it resolved.

This will happen sometime next week by automatic update and won't require any additional action from your part.

Thank you.

richie1913

Thanks for the update Cristi.

alexcrist

The problem with the Antiphishing toolbar has been resolved. Please update BitDefender (or let it update by itself). You will be asked to restart your system in order to finalize an update and, afterwards, the toolbar should be working fine.

Please post if you encounter any problems.

Cris.

Fumega

The problem with the Antiphishing toolbar has been resolved. Please update BitDefender (or let it update by itself). You will be asked to restart your system in order to finalize an update and, afterwards, the toolbar should be working fine.

Please post if you encounter any problems.

Cris.

Hi, the Anti-Phishing bar is indeed working now (Firefox 3.6), but the problem is that whenever I type an url and click enter, Anti-Phishing toolbar will cause Firefox to freeze for some seconds (up to 10) and the page will then load (sometimes the Anti-Phishing toolbar causes Firefox to freeze even after the loading page started). This is very annoying and makes the websurfing very unpleasant, off course I have it turned off.

Computer Specs:

Computer:

Computer Type PC com base em X86 ACPI

Operating System Microsoft Windows Vista Ultimate

OS Service Pack Service Pack 2

Internet Explorer 8.0.6001.18882

DirectX DirectX 10.1

Computer Name DESKTOP

User Name António Azevedo

Logon Domain desktop

Date / Time 2010-02-09 / 16:25

Motherboard:

CPU Type QuadCore Intel Core 2 Extreme QX9650, 4000 MHz (12 x 333)

Motherboard Name Asus P5Q3 (2 PCI, 3 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Gigabit LAN, IEEE-1394)

Motherboard Chipset Intel Eaglelake P45

System Memory 3072 MB (DDR3-1333 DDR3 SDRAM)

DIMM1: Transcend TS256MLK64V3U 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (7-7-7-19 @ 518 MHz) (6-6-6-16 @ 444 MHz)

DIMM3: Transcend TS256MLK64V3U 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (7-7-7-19 @ 518 MHz) (6-6-6-16 @ 444 MHz)

BIOS Type AMI (01/08/09)

Communication Port Communications Port (COM1)

Display:

Video Adapter NVIDIA GeForce GTX 295 (896 MB)

Video Adapter NVIDIA GeForce GTX 295 (896 MB)

3D Accelerator nVIDIA GeForce GTX 295

Monitor Monitor PnP Genérico [NoDB] (1907359533)

Multimedia:

Audio Adapter Realtek ALC888/1200 @ Intel 82801JB ICH10 - High Definition Audio Controller

Storage:

IDE Controller Controlador Dual Channel PCI IDE padrão

IDE Controller Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26

IDE Controller Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20

Storage Controller AE7J2UR2 IDE Controller

Storage Controller Iniciador do Microsoft iSCSI

Floppy Drive Floppy disk drive

Disk Drive Maxtor 6L200M0 ATA Device (200 GB, 7200 RPM, SATA)

Disk Drive SAMSUNG HD103SJ ATA Device (931 GB, IDE)

Disk Drive ST3120022A ATA Device (120 GB, 7200 RPM, Ultra-ATA/100)

Disk Drive WDC WD1500ADFD-00NLR1 ATA Device (150 GB, 10000 RPM, SATA)

Optical Drive AHQHYBW WTQNCX6 SCSI CdRom Device

Optical Drive ASUS DRW-1814BLT ATA Device (DVD+R9:8x, DVD-R9:8x, DVD+RW:18x/8x, DVD-RW:18x/6x, DVD-RAM:14x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)

SMART Hard Disks Status OK

Partitions:

C: (NTFS) 139.7 GB (8.6 GB free)

(NTFS) 189.9 GB (5.7 GB free)

E: (NTFS) 111.8 GB (3.2 GB free)

H: (NTFS) 931.5 GB (882.5 GB free)

Total Size 1372.9 GB (899.9 GB free)

Input:

Keyboard Teclado Padrão PS/2

Mouse Rato compatível com HID

duncanlauder

This is still not working for me. Antiphishing toolbar is grayed out. All Firefox Extensions cannot be accessed.

I'm running Firefox 3.5.7, Windows Vista x64.

Very frustrating since I use these FF extensions for my business.

alexcrist

For further information about BD Antiphishing on Firefox 3.6, please use the following topic: http://forum.bitdefender.com/index.php?showtopic=17928

@drl1: Since you are using Firefox 3.5.7, not 3.6, my guess is that your problem is slightly different than the one discussed here. Please open a new topic and describe your problem. Include further details, like OS, BD version, system architecture (32/64 bits), what other plugins you have installed in Firefox, etc...

Thank you.

Cris.

== CLOSED ==

== Duplicate topic ==