Bitdefender Not Recognizing Internet Connection......why?

Well, I am sure I have a virus, but bitdefender doesn't seem to want to remove it. It does not detect my internet connection, and as you can see I have one cause I am posting this, and I can't update the program at all, or send the viruses to bitdefender to analyze them. Is this happening to anyone else? If so, PLEASE HELP ME!!!!!! I really don't want to format my HD.

Comments

  • Hello krkb01,


    Since when are you having this problem?


    Can you access the internet in safe mode ?


    Press F8 before Windows starts to load and select Safe Mode with Networking to see if you can go online.