[solved]bit Defender Automatic Renewal With Card?

Scout

My subscription is about to run out and I do not want renew it because of all the problems it has had lately. I used a credit card when I brought the product and I want to know if it's automatically renewed when your using a card. I have had so many things renewed when I did not want them too and later found out it was the companies policy to automatically charge you again. Does Bit Defender do this? Thank you.

Mihaela M.

Hello Scout,

Please reply us to the email that we have sent you today. It contains some questions regarding your BitDefender purchase, so we will be able to tell you if you have the automatic renewal option ON or OFF. If yes we also will help you to cancel it.

Thank you.

ronald19963

I as well am having a hard time trying to figure out how to get bit defender not to auto renew and suggestions ???

buckynix

I can't believe there is not a phone number to call to cancel my account. I no longer use the computer I had Bitdefender installed on. Please reply with a PHONE NUMBER so I can confirm that my account has been cancelled. Thanks.

buckynix

Please contact me via email or post a phone number I can call for help.

Unknown

Hi Mike,

With all the respect but posting in an old topic may confuse the moderators and you may not receive an answer in a decent time frame.

To cancel the autorenewal please go to one of the two locations below depending where you purchased BitDefender from:

1. http://www.Digitalriver.com

2. http://www.Avangate.com

Login with your details then you will have the option: 'Cancel autorenewal'

Note that 30 days before the license key will expire an email will be sent to the email you register with a notification about the autorenewal. The email will include a link. Simply click on it and you will be automatically redirected to the option to cancel autorenewal.

Last but not least you can login at the link below with your BitDefender account then select the type of assistance you need: Support (technical issues included), Sales Press or Webmaster.

http://www.bitdefender.com/site/contact/

Home / Home-Office Support Phones:

English - nonstop service

United States: 1-954-928-2780

Canada: 1-888-527-9405

United Kingdom: 02071-539-959

Australia: +61 1300 510631

New Zealand: +64-998 535 51

WorldWide: +40 316 204 235

Deutsch - Montag bis Freitag 8 - 20 Uhr

Deutschland: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)

Osterreich: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)

Schweiz: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)

Espanol - de lunes a viernes, en horario de oficina.

España: 9321-89615

Italiano - dal lunedì al venerdì, orario d'ufficio 09.00 - 18.00

Italiano 0699.268.342

French - du lundi au vendredi, heures de travail

France: 0892-950-950 (0,34€ TTC / min)

Romana - serviciu nonstop

Romania: +4021 300 12 26, 27, 28, 29

Portuguese - Horas de trabalho: Segunda a ###ta, 9 AM - 5 PM

Brasil: 00 55 1232125363

Yours,

Unknown

Got your PM Mike and have escalated your request to my colleagues from the Sales Department. They will contact you later today or tomorrow with more details.

Regards,