[resolved] Invalid License Key

This morning, on one of my networked machines, BitDefender displayed a message stating my license key was invalid. Then shortly thereafter, all my machines were unprotected.


Now I'm wide open to attacks/malware/you-name-it


Why is this happening?


I have until 2011 before my current license expires.


I sent my sales receipt along with a the description of my particular issue to invalidkey@bitdefender.com


Is this the result of another "bad update"?


Would anyone here have an idea what is happening?

Comments

  • Hi again subexpression,


    First of all I would kindly ask you to open a single topic on the issue you are facing and wait for an answer from me or one of my colleagues. I have already seen the message and your query was escalated to the respectful department, you will receive an answer via email by tomorrow.


    Your license key is indeed expired due to a refund request, the original expiration date for your license key was: 2011/08/17


    Topic closed.

This discussion has been closed.