Hello,
I have just successfully reinstalled bitdefender to fix an installation issue but, now after having to reactivate the new installation with my key it has reset my subscription to 1 year.
I was offered an extra year extension for free for the "Trojan.fakealert.5" situation.
I don't know the exact number of days I had left but, it was 500 something and now after reinstalling it has reset my account to 365 days.
How can I resolve this with my account?
I sent an email responding to [Ticket ID:201003241006404] but, still haven't received any reply.
Thanks
