0x800ccc90 Error - Bd 2010, Outlook 2007 And Xp

gaula13

Using Outlook 2007 and with e-mail scan on, the symptoms include:

Outgoing messages are sent

Incoming hangs on Outlook

Sometimes it offers the option to disable the BitDefender add-in but diasabling it makes no difference

BitDefender message sometimes displayed that it is scanning incoming mail but gets no further

The fault does not always occur

The only solution is to disable the scanning of incoming e-mails. Then they arrive without issue - although possibly infected!!

Also running BitDefender 2010 on two Widows 7 PC's with no problem at all.

Only other oddity is that BitDefender does not show up in the notification area of the Task Bar - and no part of BitDefender is set to only show when not idle or any other restriction. It simply does not show up at all.

Any ideas will be gratefully received. I shall be reluctant to run interminable diagnostics since it is an intermittent error, needs large mails and I have already wasted over 4 hours determining the work around. " />

unknown

Hello,

Follow the steps below to increase the server timeout when receiving new emails and the issue you are facing should be resolved. To Increase the Server Timeout you will need to do the following:

1)Open Outlook 2007

2)Click on the Tools menu

3)In the Tools menu click on the menu that says "Account Settings"

4)Double Click on the e-mail account that you would like to change

5)Click on the button that says "More Settings"

6)Click on the tab that says "Advanced"

7)You will see a section that says "Server Timeouts"in this section move the slider bar all the way to Long

8)Click on OK

9)Click on Next and then click on Finish

10)Restart Outlook

Please confirm that the issue has been resolved.

Regards,