Chat Assistance Unreachable For 3 Days

anne34

Hello, each time I click on the chat button to get assistance I come back to "my account" page. Is it closed for some days, is-it the same for you ??

Thanks

Unknown

Hi Anne,

Please note that you need to be logged into My Account before trying to use the Live Assistance. What Internet browser are you using ? Try to login by clicking on the 'My Account' link above and then click on 'Live Assistance' or use THIS link only after you are logged into your account.

Regards,