The Vsserv.exe Crash Everytime !?

mnfear

My Bitdefender Tottal Security Vsserv.exe is unavalible !? What should i do ? :wacko:

This is My Pc :

Processor: AMD Phenom II X4 955 Processor (4 CPUs), ~3.2GHz

Memory: 4096MB RAM

Hard Drive: 500 GB Total

Video Card: ATI Radeon HD 4800 Series

Monitor: Lg LCD TV 19*

Sound Card: Speakers (Realtek High Definition Audio)

Speakers/Headphones:

Keyboard: Logitech HID-compliant G11 Keyboard

Mouse: Logitech HID-compliant G5 Laser Mouse

Mouse Surface: DarthVader

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)

Motherboard: Gigabyte Technology Co., Ltd.

And this a pic of the Bit defender Problem !.

And that is the file i got from Using The Support Tool !.

http://www.sendspace.com/file/jqyld4

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unknown

Hi Mnfear,

How often do you receive this message ? When exactly ? Can you reproduce the issue ? Please tell me if the issue is resolved upon restarting the PC or double click on the BitDefender icon on the Desktop.

I have checked the logs you provided me with and noticed that BitDefender may have not been installed correctly as you have the 'Windows Live OneCare Safety' installed on your computer.

Please follow the steps below and send us the result:

a) Please go to this page

http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

and download the autoruns file.

Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d) Click on the Disk icon right under File and chose any location folder on your computer;

e) Save the file with a specific name (your name, computer name, a random name, which one you want) and then just upload it HERE

Looking forward to your answer!

Regards,

mnfear

Q1 : Every time i restart my pc .

Q2 : When i log in the Vsserv.exe Take 25% from the Cpu then it crashes

Q3 : No

And Btw ever 2-4 hrs the internet explorer stop working and everything start lagging .

http://www.sendspace.com/file/dz8ygu

unknown

Hello,

I have noticed that you have the service for Windows Defender enabled at start-up. That is the reason why BitDefender crashes every time as it is in conflict with the Real Time Protection module from Windows Defender. Follow the steps below and let me know if the issue was resolved.

1. Click on Start menu button then go to Run

2. Type services.msc and click on OK

3. Search in the list for the entry Windows Defender (WindDefender) and double click on it;

4. Select the Startup type to Disabled;

5. Click on OK then close the Services window

6. Restart the PC and then repair BitDefender as explained below.

- Click on the START menu button

- Go to All Programs -> BitDefender 2010 -> Repair or Remove

- Follow the on-screen instructions and restart the computer each time you are requested to.

- Test to see if the issue still replicates.

Looking forward to your answer!

Regards,

mnfear

Okey : I Tried Reinstalling it and it worked ! So if i incountered any problem again i will try You Way To Fix it thanks Any way it was very helpful

unknown

Glad I could help, have a nice Sunday